At Samay Classic, we work hard to make sure every customer is completely satisfied. Please carefully review our Cancellation and Refund Policy to learn how we manage refunds and cancellations:

1. Order Cancellation

1. You can cancel your order within 7 days of placing it, as long as it has not yet been processed or dispatched.
2. To cancel your order, please contact us immediately at samayclassicltd@gmail.com or +91 70140-00150, +91 95495-00073.
3. Once the order has been dispatched, cancellation is no longer available.

2. Refund Policy

1. Full refunds will only be granted for orders that are cancelled within the time frame specified, or for damaged, defective, or incorrectly received products.
2. To be eligible for a refund, you must tell us within 7 days of receiving the merchandise and provide a photo/video as proof.
3. Refunds will be processed using your original payment method within 7-10 business days of approval.

3. Non-Refundable Conditions

1. Items returned without prior notice.
2. Products used or not in their original condition and packaging.
3. Orders placed during special discounts or sales (unless broken or faulty).

4. Return Shipping

1. We will cover the cost of return postage for defective or incorrectly shipped items.
2. Shipping charges for voluntary returns (such as a change of mind) are the responsibility of the client.

At Samay Classic, every pen we create carries a promise of quality, elegance, and trust. Your satisfaction is at the heart of everything we do. Whether you are writing stories or signing deals, we are honored to be part of your journey — one smooth, confident stroke at a time.

We hate breakups, but if you really want a refund… we’ll survive.